It Starts With People
Your business could be held legally responsible for the conduct of your employees at work.
Emails. Messages. Conversations. Workplace “banter”.
A comment doesn't have to come from the CEO.
Management doesn't necessarily have to know it happened.
And what one employee considers harmless banter may be experienced very differently by another.
Could you prove you took all reasonable steps to prevent it?
Five moments.
Five risks.
What would your evidence say?

A manager loses his temper with an employee in front of colleagues.
Maybe it's an isolated disagreement.
Maybe it isn't.
What could your business prove it did about it?

A quick message between colleagues.
It took 8 seconds to type.
It could be read years later in an employment tribunal.
Would you know this message existed?

A comment as she walks past.
Nobody shouted. Nobody touched anybody. Nobody thought it was serious.
But that doesn't determine whether it crossed a legal line.
Does “just banter” protect your business?

It happened at home. On a personal phone. Outside working hours.
Does that automatically mean it has nothing to do with your business?
No.
Where does your workplace actually end?

She mentioned his comments before. They made her uncomfortable.
No grievance was raised. No investigation started. Nothing was recorded.
Six months later, what would your evidence say?
Did you take her concerns seriously enough?
None of these started as a tribunal case.
They started as a moment.
- A comment.
- A message.
- A joke.
- A complaint.
- A manager who did nothing.
If one of those moments happened in your business today, what would your evidence say?
If you were challenged tomorrow, could you prove what you did today?

And that's just the award.
What would the true cost be to your business?
- Legal fees
- Management time
- Sickness absence
- Lost productivity
- Reputational damage
- Employee morale
Could your business absorb the cost of something somebody dismissed as “just banter”?
How would your business absorb the unexpected cost of a single employment tribunal?
Employment law is changing. Is your business prepared?
From 1 January 2027, under the Employment Rights Act 2025, the qualifying period for ordinary unfair dismissal protection falls from two years to six months, and the cap on the unfair dismissal compensatory award is removed.
Discrimination claims are separate: they already apply from day one, and their compensation is already uncapped.
Employers need more than policies. They need to demonstrate that appropriate steps were taken, concerns were addressed and decisions were properly documented.
The tribunal isn't the beginning of the problem.
It's where the problem becomes visible.
Policies matter.
Training matters.
Processes matter.
But:
Existence isn't evidence of effectiveness.
Don't take
our word for it.
These aren't hypothetical conversations.
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Recognising the risk is the first step. Knowing what to do about it is what matters.
Could you prove you've taken all reasonable steps?
Not: “Do you have a policy?”
Not: “Have your managers completed training?”
But: